Contact Us
Have a question about one of our products or need help with your order? We’re here to help.
Whether you’re building your first bioactive enclosure, maintaining an established ecosystem, or looking for the right habitat materials, we’d love to hear from you.
Customer Support
📧 Email: info@wildenclosures.com
We aim to respond to most inquiries within 1–2 business days.
Common Questions
Before reaching out, you may find answers on our:
• FAQ Page
• Shipping Policy
• Return & Refund Policy
Order Support
If you’re contacting us about an order, please include:
• Your order number
• A description of the issue or question
• Photos if applicable
This helps us provide faster support.
Product Questions
Need help choosing habitat materials?
We’re happy to assist with questions about:
• Bioactive substrates
• Leaf litter
• Cork bark
• Moss
• Isopod and springtail supplies
• Habitat setup materials
Wild Enclosures
Natural materials for thriving bioactive habitats.
Thank you for supporting our small business.